Welcome to SafeHaven™ 

We have received your payment.  You can expect a welcome email soon.  Meanwhile, here is some information to get you started.

SafeHaven’s resources have been created with the unique needs of clinicians in mind. Through VITAL WorkLife, SafeHaven™ is able to offer several virtual and face-to-face tools to build resiliency and resolve burnout.

2 ways to access your well being resources

  1. Get the VITAL WorkLife app – available on the App Store and Google Play. Read the App FAQs here.
  2. Log on at VITALWorkLife.com/member-login using the credentials in this information sheet.
Need technical assistance with the app or login? Contact VITAL WorkLife at 877.731.3949.
General questions about SafeHaven™? Please call 800-746-6768 or email us at [email protected] 

Cancellation policy: if for any reason you are not satisfied with your SafeHaven subscription, please reach out to [email protected] to request a full refund within 45 days of purchase.  

What’s Included?

Through SafeHaven™ and VITAL WorkLife, you are able to access these resources on your app at any time.

Counseling Sessions

Up to six sessions per incident with senior-level licensed behavioral health professionals.

  • Available to extended family members as well as clinicians
  • Unlimited in-the-moment support
  • Highly vetted and closely-managed network experienced in supporting clinicians
  • Non-diagnostic; referrals can be made for psychological or psychiatric evaluations

Leadership Development

Certified executive coaches offer guidance and inspiration for professional growth.

Sessions may cover:

  • Crucial conversations
  • Leadership skills
  • Setting and achieving goals

WorkLife Concierge

WorkLife Concierge is an all-purpose, 24/7 virtual assistant that helps manage tasks and maximize clinicians’ limited time, including:

  • Meal-prep delivery services
  • Relocation services
  • Errands
  • Entertainment & event tickets
  • Household projects
  • Auto services
  • Travel arrangements
  • Party and event planning
  • Appointment scheduling
  • Child/elder care services
  • Golf tee times

WorkLife App

Access well being resources quickly and easily. The VITAL WorkLife App allows clinicians to:

  • Assess and evaluate well being
  • Access WorkLife Concierge
  • Schedule coaching sessions
  • Set and track personal goals

Peer Coaching

Validation and affirmation in a way that traditional counseling sometimes can’t offer – receive up to six coaching sessions per incident with Physician, APP, Executive, or Nurse Peer Coaches.

Sessions may cover:

  • Leadership development
  • Communication and conflict resolution
  • Change and stress management
  • Finding life balance
  • Setting limits and boundaries
  • Grief and loss support
  • Self care strategies
  • Other areas of focus determined by you

Legal Resources

Free telephone advice to get the legal answers you need, typically within one business day. Local referrals with discounted rates available for those who need to retain an attorney.

Receive support and guidance on legal issues such as:

  • Personal injury
  • Family issues
  • Property and contracts
  • Criminal offenses

Financial Resources

Discuss financial questions and issues such as:

  • Estates and wills
  • Identity theft
  • Budgeting and planning
  • Credit and Debt management
  • Bankruptcy
  • Foreclosure

Well Being Advocates

Well Being Advocates serve as the liaison between leadership and clinicians to support colleagues’ health and efforts to balance demands.

Advocates work to:

  • Promote program benefits and resources
  • Create a positive work culture
  • Support work/life balance